Last updated: February 2025
Overview
Body Insight operates medical-grade DEXA body composition scanning services across India. We are committed to protecting the privacy of your personal and health-related data. This policy explains what information we collect, how we use it, and your rights regarding that data.
Information We Collect
When you book a scan or use our services, we may collect:
- Personal information: Name, email address, phone number, date of birth, and gender.
- Body measurements: Height, weight, and data generated by your DEXA scan (body fat percentage, lean mass, visceral fat, bone density).
- Booking information: Appointment date, time, location, and payment details.
- Communications: Messages sent through our contact form or email.
How We Use Your Data
- To process and confirm your scan bookings.
- To generate your personalised DEXA report with AI-powered insights.
- To send appointment confirmations, reminders, and your scan report.
- To respond to your enquiries and support requests.
- To improve our services and user experience.
Data Security
Your body composition data is sensitive and we treat it as such. We use encrypted connections, secure authentication (OTP-based login), and access controls to protect your information. Your scan data is only accessible to you and authorised Body Insight personnel.
Data Sharing
We do not sell, rent, or share your personal or health data with third parties for marketing purposes. We may share data only:
- With your explicit consent.
- With service providers who help us operate our platform (e.g. email delivery, cloud hosting), bound by confidentiality agreements.
- When required by law or legal proceedings.
Data Retention
We retain your scan data and reports so you can track your progress over time. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for communications at any time.
Contact
If you have questions about this privacy policy or your data, please contact us.